We offer free delivery on all our products.
Tile access panels for walls
We normally aim to deliver most of our Tile access panels for walls within 72 hours. If you need your product as soon as possible please double check the delivery times with our customer support team as some products may not be in stock. Just give a quick call to 020 348 84 630, send a message to our life chat or drop an email to info@hidex.co.uk to find out the delivery dates for your product.
Floor access hatches
Most of our floor access hatches are made to order and we aim to deliver them within 5-10 working days from Order (during weekday working hours only). Please note we keep in stock some of the most popular sizes and they are available to next day delivery. If you need your floor access hatch as soon as possible please check delivery times with our customer support team. Just give a quick call to 020 348 84 630 or drop an email to info@hidex.co.uk to request the delivery dates for your product.
Custom size product
The lead time for all custom size products is up to 10 working days. You can check the delivery time with our customer support team before placing your order.
Sale Periods
During busier periods delivery can take up to 12 working days.
All deliveries are made by way of courier and require a signature. Products will usually be delivered between the hours of 8:00 a.m. and 6:00 p.m. Monday to Friday only. Please assist us by ensuring that someone will be available to sign for the goods during this time. Please let us know if you have any specific delivery requirements including site restrictions/access requirements to avoid delivery delays or cancellations.
Please note that we cannot guarantee any delivery dates or times and we will not be held responsible for any losses incurred due to late deliveries. We recommend that no labour is booked until the goods have been safely received and checked to avoid such losses and inconvenience to you.
If you have any further questions please contact our customer support on info@hidex.co.uk
