+44 (0) 2034884630 info@hidex.co.uk


Privacy Policy

We at (Hidex Ltd) want to make sure that your private information is protected. That is why, when processing any of your personal data, we comply with the General Data Protection Regulations 2018.

Please make sure that you read this Privacy Policy along with our Terms and Conditions before using our website. Please note that we may change our Privacy Policy at any time.

Please note that when you place your order with us you share with us the information essential for processing your order. This information may include: your name, billing and/ or shipping address, your telephone number and/ or email address, your credit card information, etc. We collect this information in order to provide you with our product and services.

When fulfilling your order we sometimes use the services of third parties for various tasks, such as deliveries and payment processing. Please note that these third parties get access to your personal information only for the purposes of fulfilling those tasks and only do so at our request and as permitted by law.

Please also note that we will only disclose personal information in cases where we are obligated to do so by law and/ or allowed to do so by law.

We may disclose your personal information in cases as follows:

  • We may disclose your personal information to comply with applicable law, for example by a court order or any other legal obligation;
  • In order to protect the rights, property or safety of our customers, any other third parties or Hidex (Hidex Ltd);
  • We may disclose your personal information to third parties that may carry out various tasks on our behalf and upon our instructions, such as deliveries and payment processing, etc.;
  • In order to enforce our terms and conditions and/ or any agreements entered into with us;
  • In case our business undergoes any restructuring/ reorganisation or sale (in part or in full) we may transfer your personal information to any third party subject to that sale, but we will always take steps to make sure your data stays protected.

We would like to inform you that we may automatically collect some of the technical information connected to your visit to our website, such as: your login information (used for your personal account on our website), your IP address, date and time of your visit to our site, the operating system you are using along with the platform information and the data about your web-browser. We are also collecting data about the pages that you visited on our web-site, products views and other information that we need to improve our services.

We may reserve the right to use services of third parties analytics to help us understand our strengths and weaknesses and improve our website.

Please note that it is our goal to store your information as accurate and up to date as possible, so if you become aware of any inaccuracies, please do not hesitate to contact us. We will take any necessary steps to update and correct any personally identifiable information that we hold in our possession. You have the right to access any information held about you. Please contact us via email or through our website to see the details of any personal information that we store about you.

Your personal data may be used in the following ways:

  • To fulfil any obligations that arise from any agreement you may enter with us;
  • To notify you of any changes in your order and/ or our services;
  • For identification purposes;
  • To provide you with our products and services;
  • For analytical purposes.

Our site does use cookies, however they do not contain any personally identifying information or financial information. You can always adjust your web browser settings to block cookies, but in this case some features of our site may not work correctly.

Please be informed that you can always opt-out and request from us not to process you personal data for marketing purposes.

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